Serenity on the Beach

STAFF & SERVICE:
Welcome by staff on arrival: Excellent
Chef: Excellent
Butler: Excellent
Housekeepers: Excellent
Groundsmen: Excellent
Handling of groceries, monies: Excellent

ACCOMMODATIONS:
Furnishings & fixtures: Excellent
Bedrooms: Excellent
Water Pressure: Excellent
Air Conditioning: Excellent
Lighting/Electricity: Excellent
Cleanliness: Excellent
Television: Excellent
Telephone: Excellent
Pool & Pool Area: Excellent
Wi-Fi: Excellent
Grounds: Excellent
Overall Comfort: Excellent

GROUND TRANSPORTATION: Excellent
OVERALL EXPECTATION: Exceeded
ADDITIONAL COMMENTS: Excellent! Wonderful! Thank you!

-Almelda Party

STAFF & SERVICE:
Welcome by staff on arrival: Excellent
Chef: Excellent
Butler: Excellent
Housekeepers: Excellent
Groundsmen: Excellent
Handling of groceries, monies: Excellent

ACCOMMODATIONS:
Furnishings & fixtures: Excellent
Bedrooms: Excellent
Water Pressure: Excellent
Air Conditioning: Excellent
Lighting/Electricity: Excellent
Cleanliness: Excellent
Television: Excellent
Telephone: Excellent
Pool & Pool Area: Excellent
Wi-Fi: Excellent
Grounds: Excellent
Overall Comfort: Excellent

GROUND TRANSPORTATION: Excellent
ADDITIONAL COMMENTS: Staff was excellent!

-Stanley Party

STAFF & SERVICE:
Welcome by Staff: Excellent
Chef: Excellent
Butler: Excellent
Housekeepers: Excellent
General Comments: Outstanding folks!!

ACCOMMODATIONS:
Furnishings & fixtures: Excellent
Bedrooms: Excellent
Water Pressure: Excellent
Air Conditioning: Excellent
Lighting/Electricity: Excellent
Cleanliness: Excellent
Television: Excellent
Telephone: Excellent
Pool & Pool Area: Excellent
Wi-Fi: Excellent
Grounds: Excellent
Overall Comfort: Excellent
General Comments: Perfect Beach Villa!!

GROUND TRANSPORTATION: Excellent
OVERALL EXPECTATION: Exceeded
ADDITIONAL COMMENTS: I plan on booking two weeks next year. My grandchildren will love it!!!

-Barnes Party

Thank you so much for everything, the vacation and vow renewal were absolutely perfect. Our villa in paradise could not have been more perfect, and the staff made us feel so welcome (They were wonderful!). In particular, Butler Gladstone went over and above arranging everything we needed, and our driver Alicia kindly escorted us all over town. Maud's meals & snacks were fabulous, pool and grounds spotless, peaceful and beautiful. Young folks made good use of paddleboards and kayaks. And we loved meeting our faithful friends/dogs Wrinkles & Spot.

Our expectations were truly exceeded, and we are counting the days until we might come back again! "Five stars" – Thanks for providing a truly memorable family vacation,

Val & Alexo M

Thanks for your help in making our plans smooth. We love Serenity! Love the add of the shower in the master bedroom! And the refreshed upholstery is a nice touch.

Barbara S

Everything was excellent. Staff were super friendly and professional. Great time had for all.

Roger M

Staff were great, helpful, efficient, kind and peasant. This was a wonderful relaxing vacation.

Ken L

Staff are all treasures. Beautiful house in a beautiful setting.

Ron F

A wonderful vacation. Six of us stayed at Serenity on the Beach just after Thanksgiving 2017. What we liked:

1.The house is fantastic, perfectly laid out so everyone can enjoy the sight and sound of the bay. The decor is perfectly tropical in mostly blue and whites. My wife and I had the large and well-appointed master bedroom. The bed was as comfortable as many of the finest hotel beds. Our companions had similarly comfortable sleep experiences. The ensuite bathroom had both indoor and outdoor showers. What a pleasure to take a shower under the almost full moon. (Hint, turn on the outdoor shower about a minute before using to let the water get warm.) The master bedroom also has a very comfortable private veranda. My wife and I spent a lot of time there.

2. The staff was wonderful. They managed to take care of our every need without being intrusive. Gladstone, the butler, made sure there was always a cooler with water, soda and beer by the pool all day and made mixed drinks to order. Maud is a wonderful cook. She even made gluten free deserts for us once she learned my wife is gluten sensitive. (Hint, if even one person says they like a Jamaican specialty, Maude will add that to the menu for the next full meal in addition to what she had planned. Try her oxtail stew or curried goat, yum). The rooms were cleaned and laundry washed and folded on our schedule, not theirs.

3. The weather was almost perfect. With one exception, the rain came while we were sleeping, leaving the air clean and fresh the next AM.

In all, we would stay here again.

Williams

Staff were very accommodating and flexible, lovely property, idyllic location.

Sandra B

Will recommend to others. Felt comfortable, welcomed and at home. You guys are awesome! Want to bring family back.

Laird

Paddleboards and kayaks were great. Staff is spectacular. House was clean and everything is in good order.

Debbie T

Food was fabulous, service was great. Exceeded expectation.

Sheree H

We could not have asked for better!

Vonda L

A+!! We had the best time ever. We never left the villa! Everything was perfect. Our slice of heaven!

Lydia H

What a great vacation. You told us the staff was great. But, we found them over the moon.

Gladstone (butler): No request was too big or too small. No worries, whatever you want, what makes you happy makes me happy was his constant response. Every request granted promptly and efficiently, always nearby for our convenience. Kind, caring, funny, are only a very few words that describes this wonderful gentleman.

Maude (cook): Amazing!!!!!!!!! Expert in her cooking skills. Eager to prepare whatever we requested with five star quality. Her goal was to give us the very best of our dining enjoyment. I’m having a terrible time cooking for myself upon my return home. Just can’t begin to match Maude’s cooking. I’m calling it my Maude diet. Beautiful smile, happy, caring, gracious, qualities beyond words.

Alisha: Was in awe how expertly she maneuvered in the crazy Jamaican traffic. Delivered us safely to all our destinations, waiting patiently until our return to the van. Directed us to the best of Jamaican shopping, which was most important to us girls. Always had a smile, more of no problem, no worries, whatever you want. Eager to make our visit special and complete. Another beautiful smile, friendly, caring, helpful, remarkable young woman.

Jean (head housekeeper): Oh my goodness, so loving, hugs all around every morning. Kept everything pristine, Beds beautifully made and turned down each evening with a flower on our sheets for a comfortable slumber. Not leaving in the evening before asking if there were anything she could do to enhance our comfort. Another beautiful smile, kind amazing woman.

Claudette (laundress): If I had known my laundry would be done each day I would have just brought my carry on. Our clothes returned clean, beautifully ironed wrapped in sheer fabric as if we were all queens and king. Very first vacation I came home without a ton of dirty clothes thanks to our Claudette. She made my life easier even after my return. Happy, loving, eager to please.

Wisdom (night watchman): Lovely gentleman. Felt perfectly safe with him looking out for our well-being, Lovely gentleman, more of the beautiful smile, caring and kind.

Our time spent at the villa was amazing. We all had plans for different excursions but when it came right down to it, we loved just hanging out at the villa with the staff.

Last but definitely not least we want to thank you for all your help in the planning of our Jamaican extravaganza. Your patience and kindness was so appreciated. Answering all our little tiny tinny questions without pause. Directing us in accomplishing everything necessary to stay at the beautiful villa. Thank you, could not have done this without you.

Barbara R.

Warm, friendly, helpful, professional, looked after us very well. House is really beautiful and comfortable.

Steven B

The staff were so gracious and welcoming and wonderful with our kids. Food was amazing. This place is “da Bomb”!!

Jamie G

We felt right at home and were so well cared for. We have never felt so relaxed.

John O

Wonderful. Awesome. Great!

Caroline N

Everything was perfect, lovely clean house – awesome!

Traci K

We greatly enjoyed our stay. Thank you for making it so great!

Suzanne F

All excellent. We had a wonderful week. Birthdays we will never forget.

Jamie O

We will be back. You have the most amazing staff. They are like family, including Spot & Wrinkles!! We loved the whole experience.

Jerome H

Absolutely fantastic in every way. Every one of the staff made our vacation. we wouldn’t stay anywhere else.

Mark B

The staff made this celebration a memorable experience. The food was delish. We can’t wait until our next trip. The staff was very professional and friendly. The accommodations were spectacular, comfortable beds and the outside shower was the “bomb”. Overall it was such a wonderful atmosphere.

Regina T

Excellent staff, very friendly & accommodating.

Sarah H

Words cannot describe our perfect experience. We couldn’t have asked for better. We love you so much, thank you for taking care of us.

Barbara M

You have the most amazing staff – they are like family. Loved the experience - we will be back!

Hutcheson

We had a wonderful week a Serenity, we loved having the dogs around. We’ve had birthdays here that we will never forget. Thank you!

O'Donnell

Excellent friendly staff. Felt like it was like coming home – very welcoming! We were well looked after!

Charlotte T

Words cannot explain our perfect experience. We couldn’t ask for a better trip!

Miller

The staff made our trip very special – they were excellent!

Ashley Y

Everything was wonderful – we felt welcomed and at home. They were great with the children!

Catherine A

Everyone was very friendly and treated us like family – it was a warm and relaxing environment!

Kevin G

Outstanding all around – excellent staff!

Sean K

Excellent staff all around. Thank you!

Francois P

We had a wonderful time at Serenity. The house and grounds were beautiful, very well maintained and we felt extremely taken care of by everyone, Gladstone was so accommodating and helpful. Jean was so warm and kind. Maude fed us and fed us and fed us. The salads (especially the lobster salad) were fantastic as were all the local fruits, vegetables, fish, lobster, pulled pork, jerked chicken. Claudette was accommodating, kind and efficient.

Wisdom and Christopher made us feel very safe in the evenings and Godfrey took great care of us driving us to/from and even a quick trip to the hospital on Christmas day - our 3 year old fell into a table, cutting his eyebrow. The doctor decided to just glue it - we went to a brand new facility in Montego Bay near the airport that seemed geared towards tourists, the administrators were well versed in the processing of trip insurance. Everyone was nice and we were in and out in about 2 hours which seems relatively quick by any standard. They even had fast wifi at the hospital so my husband and I could talk/text! Please know that while this isn't what we wanted to be doing Christmas morning, everything went as smoothly as we could have hoped for and I thought this might be a useful point of reference for future groups.

The weather, beach, pool, outdoor showers, hammock, kayaks, I really could go on and on (our favorite spot was the smaller lower patio closest to the beach). I wish we could make it an annual event...We will definitely keep Serenity in mind for future trips.

Additionally, I want to note that we had a great experience with Villas by Linda Smith and I will strongly recommend to anyone I know considering a Jamaica vacation. I appreciated your responsiveness, knowledge/familiarity with every aspect and openness in addressing any of our questions, concerns - it was significant in putting us at ease as we planned and looked forward to the trip.

Nielsen

The staff was warm & professional and accommodated all our requests with a smile. We couldn’t have been happier. Food was amazing. Beautiful, clean and comfortable villa. Thank you so much!

Kate W

The staff went above & beyond to make sure we were happy. They are the heart of this home. Equal to a 5 star hotel – so clean & spotless, lovely linens, table settings, candles, pillows.

Joe F

Highly recommended – private beach! We will return!

Brad N

Perrrrfection!

This was undoubtedly one of the best vacation homes we have ever stayed in. Five siblings and my parents returned to my father's homeland to once again enjoy Jamaica. It was a dream. The location 20 minutes from Montego Bay airport is so easy and yet one does not hear planes flying above in fact it is a sanctuary of bird life, fauna and complete "serenity".

The house itself is on a long ocean frontage replete with separate and very private bedrooms all with en-suites and their own outdoor alcove living room well protected from the sun and rain. The decor, the cleanliness and the upkeep are superior, largely due to excellent ownership and outstanding staff who have tended to guests there for over 25 years. They introduce themselves to you through Gladstone, the man in charge of everything there and assure you from the very start, their number one priority is to take care of your needs and make you happy. Maud the Chef, Jean the housekeeper, Claudette who assists, Wisdom on security are prepared to bend over backward to provide the best experience ever.

Expect to sleep extraordinarily well under each turret, the mattresses, the turn downs, and the climate control through fans and/or air conditioning; nothing is left to chance. Fresh fish is what we focused on for meals but be sure that menu planning with Maude is a dream. Salads were delicious, eggs to order, desserts varied and any Jamaican food available to savor. While the house fits 8 perfectly, there is room for extra beds in 3 of the 4 rooms. The beach is fine and the water very warm and calm particularly in the morning. We floated in the ocean on waterbeds for ages, again everything was provided including sunscreen and bug repellent - use both every day and evening and it is great. The terrace and the lounging beds you sit on to sun may be the best ever.

Our family had an unforgettable experience as close to perfection as we have ever known.

kfalcon (TripAdvisor)

The staff is great. Made us feel at home. We love having Spot & Wrinkles around, it made us feel at home!

Kath M

Everything was excellent! Best place I have ever stayed in Jamaica!

Jane E

Excellent staff, they were so helpful with the kids. We will recommend to others, we will be back!

Ludington

Excellent service throughout. Very friendly staff.

Arlene S

First time we have done a villa vacation – it was tremendous!

Clare C

The staff helped make this a truly memorable experience. They were courteous, professional & very personable. The food was Platinum quality! Maud was very accommodating to our taste as well as to our budget. Jean & Claudette did a wonderful job. Gladstone worked diligently and helped us book excursions.

Katrina T

5 star service! Beautiful view, fantastic meals, friendly staff, very high level of service – they are the “dream team” we will return!!

John C

Everyone provided excellent service. Food was great, every meal was different and we very much enjoyed it. Very clean & well organized!

Jason H

Wonderful accommodation, impeccable service, unbelievable food, 5 stars, wonderful warmth from each member of staff.

Jane V

Exceptional, beautiful.

Kathy R

Another amazing visit! Gladstone, Maud, Jean & Claudette were the best!

Gord G

The staff made the trip! Wonderful all round.

Martin M

There are no words to describe how wonderful the staff is! I will never forget them. They made our stay extra special. Everything - food, accommodation & staff was awesome!

Diane H

We love this staff. Everything was awesome, they made our stay. A++, thank you.

David S

Perfect – Best Vacation ever for relaxing. We have rented many homes or villas on trips but this one is the topper. Because the house was on the water, perfect to swim, paddle board, kayak and have dinners at sunset. Because the house is staffed with the finest people you worry about Nothing! Everything is taken care of for you. We felt that Gladstone, Maud, Jean and Pauline as well as Alicia our driver were the best people in any Villa you could rent. The house had a perfect layout for couples or families with older children. The house was well decorated and had a ease of relaxation you can't get everywhere you go. We loved the house, the beach, the meals made for us, the ease of having a driver, the use of the Country Club membership, the tennis courts on the property. Here's what I want to say there was nothing bad, it was the perfect relaxing Vacation of my life and we travel plenty.

We have stayed at many homes on many islands. This was the best home & staff I have ever met.

Karen B

Loved the staff, they were perfect. Beach was pretty.

Kelly F

Every member of the team was fantastic. We were made to feel at home and taken care of from the start.

Jeremy C

Very professional & caring staff, they took care of everything we asked for. Ideal setting with bedrooms facing the ocean, so beautiful we didn’t want to leave!

Anthony W

Lovely, courteous and helpful staff. Many thoughtful gestures especially for the children. A wonderful experience, we will absolutely come back again!

Maureen C

Love this home! We always feel so welcomed. Everyone is so accommodating.

Jane S

The staff were excellent, very accommodating and on point.

John L

Beyond Excellent.

Gladstone, Maud, Jean, Pauline and Wisdom, the staff, was the best part of this vacation. They made my vacation with my 6 daughters exceed my expectations for a trip that my girls could always remember me by. The place is beautiful and kept impeccable at all times. The food is delicious and Maud did a wonderful job managing my food budget. Not a dog person, but even the dogs added to the peaceful atmosphere. I will never forget the staff and I will always have fond memories thanks to them.

Diane H

The Serenity staff was delightful and took such good care of us. We felt pampered all week. When Gladstone said that no request was too small, Sherry promptly told him that she'd always wanted a pony!! We had a lot of fun with this throughout the week as Gladstone told her the pony was coming on Wednesday! Maude is a wonderful chef. Her lobster was the best ever! Jean and Claudette kept the house immaculate and our laundry fresh and clean. Wisdom checked in each evening and responded ASAP to a loud noise one night when a piece of fruit fell loudly onto a bedroom roof. I won't rule out a return to Serenity in the future, possibly with a group of my husband's schoolmates and their wives.

Haxall W.

Dear Linda,

The staff is absolutely terrific and a huge joy to be around. They are to be truly commended for their hospitality and warmth. We wish we could bring them back to the States with us. Spot and Wrinkles to have around while we were away from our dog. They are the funniest and cutest puppies with such splendid personalities. We will miss them dearly. Our 7 days passed far too quickly. Serenity will forever be amongst our top vacation memories and we look forward to returning.

Andrew H.

The staff and service was great. We were made to feel very welcomed. 4th villa stay with Linda Smith and this was the best overall staff we have had and that says a lot because the other staffs have been wonderful as well. We will be back!

Richard D.

Dear Linda,

We have been to 6 villas in Jamaica and Serenity is, without a doubt, my favorite! It's heaven on earth. The staff is superlative in every way, warm, helpful, sweet! The food is fabulous and we shall return!

Jan E.

I’m writing this on my last day at the villa because I know once I get back home I would get too busy with work and the kids. As I sit back to reflect on my trip here at Serenity on the Beach Villa, I can't tell you how much I appreciated your kindness, it made our vacation a memorable experience.

Once we arrived at Serenity we notice the beautiful the surroundings, and the two gorgeous dogs Spot and Wrinkles, Gladstone stated, “yes we have dogs, you have dogs, it’s your dogs”. That made me laugh.

Thank you Maud for cooking for us every day. The food was A+++ the staff at Serenity on the Beach made it really special. They were so wonderful in spoiling us. Gladstone was such gentleman and a complete professional; he catered to our every need. Jean made out room comfortable day and night. I really enjoy our fresh flowers every night on our bed. Thank you Pauline, for washing our clothing daily and sending us home with clean clothes.

Thank you Winston for kept a good eye on us every night accompany with Wrinkles and Spot.

My husband and I had fond memories of our vacations together at Serenity on the Beach Villa. Beautiful, private beach, wonderful food, and lovely people, this vacation exceeded our expectation! Our group was very pleased with the service and food. The place was as beautiful as it is on the web site. The rooms are like coming home. We've tried other resorts over the years, but never found one that we liked more then Serenity on the Beach Villa.

Gladstone, Maud, Jean, Pauline and Winston “Thank you again” for the wonderful time we had with you. You will always be in our hearts and prayers.

See you soon,

Karen & Tracy H.

Marleen & Al W.

Suzanne C. & Alberto R.

Dear Linda,

Service was outstanding as always. We all love coming to Serenity. We will be back next year.

Barbara S.

Dear Linda,

The staff is outstanding, very accommodating, warm and lovely people!! We had such a wonderful time because of the fantastic staff!!

Kimberly N.

Dear Linda,

The staff was absolutely incredible. Everyone was extremely kind, considerate and accommodating -- the best service I’ve ever had. All accommodations were wonderful and the food was delicious! We are already making plans to come back. The experience was one-of-a-kind and we are extremely grateful to feel so welcomed!

Sean T.

Dear Linda,

We are back from our trip and I wanted to let you know how AMAZING the villa was. Thank you for your assistance and making everything run smoothly during the booking process. Everything was perfect from the minute we stepped off the plane.

We can’t wait to come back next year!! Thank you again for all of your assistance.

Rita M.

Dear Linda,

Staff was professional, friendly and very accommodating.

John R.

Dear Linda,

Wow – I am officially spoiled! The house was charming and comfortable, and I’m trying to figure out when we can return!

Burl H.

Dear Linda,

Fabulous staff!! They were professional and friendly and we all felt well taken care of. It was the best vacation ever and we cannot wait to come back!

Margaret P.

Dear Linda,

Serenity is a beautiful villa – it exceeded our expectations. This was our most enjoyable and gracious Jamaican holiday experience ever. The staff is amazing. We will definitely return.

Teresa R.

Dear Linda,

We will be back every year! We can’t imagine the staff treating the President and First Lady any nicer. We were totally blown away and will dream about Serenity until we return!

Kate R.

Dear Linda,

Serenity is the best ever place to vacation and relax. We’re going home 10 pounds heavier than when we came. Can’t wait to be back next year!

Rich W.

Dear Linda,

We've been renting villas in Jamaica for 24 years and Serenity's staff is by far and away the best we've ever seen. They are a major reason we return every year.

William S.

Dear Linda,

Staff and service was superior!

Stan O.

Dear Linda,

The staff was outstanding! They provided for all of our needs and made our stay most enjoyable. The house was perfect for us -- we will be back.

Barbara S

Dear Linda,

We felt like we were in a home-away-from-home. The staff were excellent, super, unbelievable, and a treat! Thank you for the best vacation!

Alan G.

Dear Linda,

What 5-star hotel can compare with our service at Serenity? NONE! Our every need and want was catered to efficiently and with a smile. They even thought of things we wouldn’t have thought of! How can we go anywhere else after experiencing the care of this staff? We came here on our honeymoon, looking for peace and quiet (with 8 kids at home, we needed it!). The staff was exceptional. Maud’s cooking was delicious, and we loved the variety. We have felt spoiled, loved and well-cared for in a piece of heaven. Thank you for an amazing honeymoon!

Danielle & Stephen M.

The staff was respectful, knowledgeable and helpful, but not obtrusive. They were always on time and organized. The villa was beautiful, well-kept and well-organized. Spot and Wrinkles consoled us when we missed out pets from home! Everything was terrific – we had a fantastic time!

Stan M.

Dear Linda,

I wanted to let you know what a wonderful time we had at Serenity. It was perfect- the villa and grounds are gorgeous (and living in NYC, we really appreciated the outdoor living) but what made it really special were the staff. They were just wonderful and completely spoiled us. Gladstone was such a pro and Maude prepared delicious food for us each day; Jean and Peaches made every thing sparkle. Wisdom kept a good eye on us at night, along with Wrinkles and Spot. We golfed three times at Tryall and loved it. We will recommend your company to all of our family and friends. Thank you for everything you did to make this trip possible. We won't forget it.

Kathy B.

Dear Linda,

We have traveled to many five star resorts and other similar type vacations but were looking for a private, quiet getaway for our 25th wedding anniversary and we found it here. Serenity is a very pretty, secluded property with a full staff that couldn't have made us feel more comfortable and relaxed with their warmth and hospitality....... plus all home cooked meals three times a day were delicious!!! Maybe the best thing we can say is we are planning to return without whole family very soon.

New York, NY

Dear Linda, This is a wonderful and tastefully decorated villa with an equally wonderful staff. There were beautiful views everywhere and we loved our time here.

George C.

Dear Linda,

We had outstanding service and the staff was friendly, kind, caring and attentive. Because you have thought of every detail to make our vacation comfortable and relaxing, everything was absolutely wonderful.

Dear Linda,

The staff is excellent!

Louise H.

Dear Linda,

The staff and service were superb - simply the best! We enjoyed the privileges of membership at Round Hill and this is truly one of the most beautiful and peaceful vacations we have ever experienced and it gets an A+ rating!

Alan R

Dear Linda,

We had an amazing time at Serenity. The staff were beyond our expectations. We are so lucky to have had the opportunity to spend time with them. They made us feel at home the moment we arrived at the villa.

Anne M.

Dear Linda,

Absolutely outstanding vacation! It couldn't have been better and we will be back!

Loise F.

Dear Linda,

What a perfect staff at Serenity! All of them have made us feel as if Serenity is truly our home!

John S.

Dear Linda,

Every aspect of the service provided by the staff was outstanding. My wife loved the variety of the dishes. This was a fantastic trip and we loved it.

Steve L.

Dear Linda,

This staff is fantastic! It is the best group of staff I have ever had the pleasure of being around and we couldn't have asked for better and they feel like family. Our meals were A+ We love the dogs and being with them made is miss our dogs at home less. We are already planning our return trip for the early part of next year. We can't wait. This is the only place in Jamaica we will ever stay!

Jacob Y.

Staff & Service: Excellent
Accommodations: Excellent
Ground Transportation: Excellent
Did the Property Manager call on you: Came by to say Hi!
Will Return to Villa: Yes

-Blackburn Party

Staff & Service: Excellent - I wanted to kidnap them and bring them back home
Accommodations: Excellent - Television and sound system could be a little better
Will Return to Villa: Yes
Thank you!!!

-Eckstein Party

Reservation Service: Excellent
Staff & Service: Excellent - Absolutely wonderful. Can't say enough good things! Thank you, thank you, thank you!
Accommodations: Excellent
Overall Expectation: Exceeded
Will Return to Villa: Yes
Additional Comments: We had the most amazing trip! Thank you so much for making it a week of paradise. We will never forget.

-Brown Party

We had an amazing time. The villa was beautiful and clean, the staff were incredible, and the food was delicious. Our “girls getaway” was a resounding success on all fronts and we all came away feeling rested and rejuvenated.

The property is absolutely fantastic with the 4 bedroom layout perfectly accommodating 3 couples and our one single guest. Three of the bedrooms have an associated outdoor seating area (one functioning as our bar area) as well as another seating area off the kitchen. The bedroom occupied by our single guest is designed more for a family with young kids as it adjoins the neighboring bedroom but it also worked well in our case. The master and one of the other bedrooms have a fantastic outdoor shower which we made full use of. The unique and lengthy design of the property and its numerous seating areas allowed us to enjoy private time as well as group time in the common areas. The property is located just down from the main road so there are occasional traffic noises but it was never an issue. The beach area is a bit short and the water a bit mirkey at times (after rain in the upper mountains) but also never an issue and still very enjoyable.
The staff (Gladstone - Butler, Maud - Chef, Claudette 1 - Laundress, Claudette 2 - Housekeeper & Winston - Night Watchman) were absolutely amazing and could not have done anything any better. From Gladstone's incredible table settings & napkin folding skills, and handling of any request to Maud's fantastic breakfast, lunch, snacks and dinners (and lobster dinners), to the impeccable housekeeping and turndown services provided by Claudette to the special way laundry was returned by Claudette to the way we all felt very safe having Winston stroll the property at night, it made for the vacation of a lifetime.
We also hired a full-time driver (Alicia) for the week and this is highly recommended as Alicia was always there when needed and provided assistance with booking excursions, making grocery runs, and just general knowledge of the area and the best things to do.
This property is highly recommended for a family or 3 couples.

-Bandarenko Party

We had an amazing experience at Serenity. Staff was truly excellent and we look forward to returning in the future. Thank you Gladstone, the Claudette’s, Maud & Wisdom.
Very comfortable, lots of privacy but also great family gathering spaces. Bedrooms were very comfortable and we loved the outdoor showers!

Alexander

The staff at the villa is and was throughout our stay awesome! Coming back in March!

Scarletts

Reservations went above and beyond to turn around quick reservation for fast approaching trip. The staff was welcoming and inviting. The butler provided excellent service and great drinks. The cook prepared excellent food - delicious local cuisine. The housekeepers were always busy cleaning. The laundress gave great service for guests. The gardener was very knowledgeable about plants. The amazing driver went above and beyond. The staff was friendly, accommodating, easy-going yet attentive, and knowledgeable.

Serenity has a comfy cottage vibe. Not stuffy at all...very inviting....very relaxing. The garden showers are amazing!!! The air conditioning worked very well. The pool water could be a bit cooler.

Baesman and Fellure Party

Service of Gladstone was amazing. Staff was great. Villa was beautiful and we all had a wonderful time.

Pitter Family

The staff was great! They were very friendly, helpful, and accommodating. Air conditioning worked great. Would be wonderful to have some ceiling fans in seating/dinner area.

Wright Party

The staff was amazing and friendly. Everyone went above and beyond to meet our needs and expectations.

The Landrums, the Richardsons, and the Williams

Laundry service was outstanding. Quality of dinners/meals was authentic and delicious. Turn down service was greatly appreciated. The morning coffee was a special treat. Very accommodating as it was always out first thing!

Dinner table setting was well done, very classy. Security service (Wisdom in particular!) was friendly and appreciated. Staff accommodated our every request. Maude is a terrific chef. Gladstone could not have been nicer or more helpful!

Williford Family

Wonderful staff. Service was great! Friendly and kind. We so enjoyed our week here. The grounds are beautiful. Pool and beach were great. It would be nice to have more toys/beach toys for kids. We loved our time here.

Emmons Family

The staff and services were absolutely perfect. Wonderful experience "bar none". Exceptional in every way.

Rachel K.

Hi Doug, thank you very much! It was an absolutely wonderful experience and we simply can’t say enough about Gladstone, Maude, Claudette, Chris and Wisdom! They were absolutely wonderful and took care of everything with the utmost professionalism. We will happily recommend Serenity to others and certainly hope to visit again sometime.

Garver-Kahn Family.

The staff couldn't have been better. This is an outstanding place - the staff makes it outstanding!!

Anderson family

Happy New Year Doug! Words can't express the amazing experience my family had over Christmas at Serenity. Thank you and the team for your awesome guidance---you made it too easy! We aren't ready to commit for next year but will be sure to reach out if we get to that point. Again, thank you so much for your assistance. We had the best vacation ever!!

Cherie G.